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Private international patient coordination • English & French

Confidential enquiries answered within 48 hours

Service

Medical Transfer & Evacuation Coordination

Clinical triage and liaison with approved air-ambulance and receiving-hospital providers when urgent transfer may be required.

JV Healthcare is not an emergency service. If this is a medical emergency, contact the emergency services where you are now.

What this service is

Coordination — not operation — of a medical transfer. JV Healthcare assesses clinical suitability, liaises with an approved transfer provider and secures a receiving hospital before any movement is planned.

Who it is for

  • Families facing a serious clinical situation abroad.
  • Employers and insurers with a member requiring transfer.
  • Government bodies and embassies arranging medical evacuation.

What JV coordinates

  • Clinical triage and travel-suitability assessment.
  • Liaison with approved air-ambulance and escort providers.
  • Receiving-hospital acceptance and bed confirmation.
  • Documentation, sponsor approval and family communication.

What is not included

  • JV Healthcare does not operate aircraft, ambulances or emergency services.
  • Any guarantee of transfer clearance, aircraft availability or clinical outcome.

Typical steps

  1. Urgent enquiry and authority confirmation.
  2. Clinical triage with the treating team.
  3. Receiving-hospital acceptance and provider selection.
  4. Transfer coordination and handover on arrival.

Frequently asked

Is this an emergency service?

No. In an emergency, contact the emergency services where the patient is now. We coordinate planned and semi-urgent transfers with approved providers.

Start a confidential enquiry

Tell us only what is needed to understand your situation. A coordinator replies with the appropriate next step — no records, no obligation.

JV Healthcare is not an emergency service. If this is a medical emergency, contact the emergency services where you are now.