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Private international patient coordination • English & French

Confidential enquiries answered within 48 hours

Service

Virtual Medical Consultation

A paid initial medical review by video or telephone, where it is legally and clinically appropriate.

JV Healthcare is not an emergency service. If this is a medical emergency, contact the emergency services where you are now.

What this service is

A scheduled consultation with the authorised clinician to understand your situation, review available information and advise on an appropriate route — including whether travel to Switzerland is warranted.

Who it is for

  • Patients who want a medical view before committing to travel.
  • Patients with a stable long-term condition needing review.
  • Families coordinating care across countries.

What JV coordinates

  • Scheduling with time-zone conversion and reminders.
  • A secure consultation link and interpreting where required.
  • A written summary of what was discussed and agreed.

What is not included

  • Physical examination, imaging or laboratory testing.
  • Emergency assessment or prescriptions where not legally permitted.

Typical steps

  1. Confidential enquiry and eligibility confirmation.
  2. Consent, terms and the initial consultation payment link.
  3. Scheduled consultation.
  4. Written summary and recommended next step.

Frequently asked

Is a remote consultation the same as seeing a doctor in person?

No. It is well suited to reviewing information and planning, but it cannot replace a physical examination or urgent local care.

Start a confidential enquiry

Tell us only what is needed to understand your situation. A coordinator replies with the appropriate next step — no records, no obligation.

JV Healthcare is not an emergency service. If this is a medical emergency, contact the emergency services where you are now.