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Private international patient coordination • English & French

Confidential enquiries answered within 48 hours

Service

Travel, Accommodation & VIP Concierge

Flights, transfers, accessible transport, hotels and family accommodation planned around the care schedule.

JV Healthcare is not an emergency service. If this is a medical emergency, contact the emergency services where you are now.

What this service is

Practical arrangement of the non-clinical side of the journey so that the patient and family arrive rested and on time for every appointment.

Who it is for

  • Patients and families travelling to Switzerland for care.
  • Travellers with mobility or accessibility needs.
  • Sponsors arranging a comfortable, discreet stay.

What JV coordinates

  • Travel planning aligned to the appointment schedule.
  • Airport transfer, limousine or taxi, and accessible vehicles.
  • Hotel, serviced apartment and family accommodation near the provider.
  • Discreet security arrangements through approved providers on request.
  • An optional leisure and family guide for Geneva, Lausanne, Bern and Zurich, written around the care schedule.

What is not included

  • Airline ticketing under our own licence — flights are booked through approved partners or by you.
  • Travel insurance underwriting.

Typical steps

  1. Appointment schedule confirmed.
  2. Travel and stay plan proposed with costs.
  3. Bookings confirmed and itinerary issued.
  4. On-the-ground support throughout the stay.

Frequently asked

Can my family stay near the hospital?

Yes. We plan family accommodation around visiting hours and the treatment schedule.

Start a confidential enquiry

Tell us only what is needed to understand your situation. A coordinator replies with the appropriate next step — no records, no obligation.

JV Healthcare is not an emergency service. If this is a medical emergency, contact the emergency services where you are now.